# Premium Content & Channel Subscriptions

***

## Setting Up Content for Purchase

Premium content and channel subscriptions are **currently in beta** with a manual setup process, but we are working to automate this process in the near future. The first requirement for for setting up purchase-able content, is to join the [VIVERSE Partner Program](https://docs.viverse.com/monetization/monetization-on-viverse#joining-the-viverse-partner-program). Once you are officially a VIVERSE partner, [email the VIVERSE team](mailto:michael_morran@htc.com?cc=brooke_chen@htc.com\&subject=Request%20to%20set%20up%20a%20subscription%20%2F%20premium%20content\&body=Hello%20VIVERSE%20Team%2C%0A%0AI%20would%20like%20to%20request%20help%20setting%20up%20a%20channel%20subscription%20%2F%20premium%20content.%0A%0AHere%20is%20a%20link%20to%20my%20content%3A%20%7Blink%20to%20complete%2C%20viverse-hosted%20URL%7D.%0A%0AHere%20is%20the%20description%20I%20would%20like%20players%20to%20see%20when%20choosing%20whether%20to%20purchase%20my%20content%3A%20%7Bdescription%20of%20what%20your%20content%20offers%20users%7D.%0A%0AI%20would%20like%20to%20list%20my%20content%20for%20%7Binsert%20price%20in%20USD%20for%20content%7D.) with a request for setting up your premium content/subscription. You must include the name of your content / subscription, a description of what it offers users, and your desired cost in USD for the monthly subscription / one time purchase.

For the 1st year, VIVERSE will pay you 90% of net revenue (after processing fees & taxes) before shifting to 80% for the remainder of the time your content is listed.

## Support for Content Purchasers

The [VIVERSE Support Page](https://support.viverse.com/hc/en-us/articles/43360304923277-Purchasing-and-Subscribing-to-Content) is the main resource for players who need help with channel subscriptions or content purchases. However, it is important for creators to know about this process and to be able to help guide their players through the process...

## How Players Purchase Content

Follow these steps to discover and purchase content from your favorite creator...

{% stepper %}
{% step %}

### Go to Creator Profile

Navigate to the profile of the Creator whose content you would like to purchase

<figure><img src="https://535154237-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fafgm1G3eXMPwhCOFkGpZ%2Fuploads%2FzYP4cOuo0VntciNnEOUT%2FScreenshot%202025-11-14%20at%2011.22.13%E2%80%AFAM.png?alt=media&#x26;token=31d47496-3e46-445f-ae23-60ec81dffc9a" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Browse Premium Content

Scroll down to the "Premium Worlds" section of the creator's profile and select the content you would like to purchase

<figure><img src="https://535154237-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fafgm1G3eXMPwhCOFkGpZ%2Fuploads%2FaFmYcF8reLr73x1uvNXw%2FScreenshot%202025-11-14%20at%2011.22.22%E2%80%AFAM.png?alt=media&#x26;token=1be8d89a-c4d5-4283-9a48-2a243c45b916" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Select "Unlock"

When attempting to access premium content that you have not purchased yet, select "Unlock" to initiate a purchase.

<figure><img src="https://535154237-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fafgm1G3eXMPwhCOFkGpZ%2Fuploads%2FJnAh3Q8BoOtoHxbUw5IJ%2FScreenshot%202025-11-14%20at%2011.25.08%E2%80%AFAM.png?alt=media&#x26;token=82fa04d7-7109-4f6f-a6d8-9ea6bdad8135" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Confirm Selection

You will automatically be redirected to the Creator's content options. Confirm that you are selecting the correct world or subscription, and select "Subscribe"/"Purchase" to continue.

<figure><img src="https://535154237-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fafgm1G3eXMPwhCOFkGpZ%2Fuploads%2FoU6mHsfeK3f0jf3AVc4D%2FScreenshot%202025-11-14%20at%2011.26.09%E2%80%AFAM.png?alt=media&#x26;token=c7cb8086-8f77-423f-8321-4ccd534b389f" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Checkout

You will automatically be redirected to the Creator's listing on marketplace.viverse.com. Select an existing card or add a new one, agree to the VIVERSE terms and conditions, and press "Place Order".

<figure><img src="https://535154237-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fafgm1G3eXMPwhCOFkGpZ%2Fuploads%2FAzwVPZ19XBZqqS07CbnU%2FScreenshot%202025-11-14%20at%2011.29.14%E2%80%AFAM.png?alt=media&#x26;token=3484446f-2add-42e9-98d5-1683eb269ba9" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Purchase Confirmation

Depending on your payment method, you may need to verify your card's security code. Once successful, you will see the confirmation page and receive an email.

<figure><img src="https://535154237-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fafgm1G3eXMPwhCOFkGpZ%2Fuploads%2FM2bGxtAeeK0PxngfwE3m%2FScreenshot%202025-11-14%20at%2011.30.48%E2%80%AFAM.png?alt=media&#x26;token=16cb7c4f-bc40-4ae3-b5dc-b2c4bea83643" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Access Content

You can review and access the content your have purchased/subscribed-to on your VIVERSE profile: <https://worlds.viverse.com/profile>

<figure><img src="https://535154237-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fafgm1G3eXMPwhCOFkGpZ%2Fuploads%2FU4of7fcEaCFSbO9abIiA%2FScreenshot%202025-11-14%20at%2011.34.20%E2%80%AFAM.png?alt=media&#x26;token=5b367477-49d5-4ff7-8dbc-491246774d4e" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

## Subscription Cancellation

To cancel a channel subscription, follow these steps...

{% stepper %}
{% step %}

### Go to Creator Profile

Go to the profile of the creator whose subscription you would like to cancel. Select the "Unlock" button and select "Manage Subscription".

<figure><img src="https://535154237-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fafgm1G3eXMPwhCOFkGpZ%2Fuploads%2F2sxaT95kWsKdGWfgb9Kb%2FScreenshot%202025-11-14%20at%2011.35.34%E2%80%AFAM.png?alt=media&#x26;token=4f638381-263a-4f1b-bf34-9a8644915ac7" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Manage Subscriptions

You will automatically be redirected to <https://market.viverse.com/subscriptions> where you can manage any subscriptions associated with your account, update payment methods, or cancel your subscriptions.

<figure><img src="https://535154237-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fafgm1G3eXMPwhCOFkGpZ%2Fuploads%2FuVtm0TIbMWzRrI9xj1PZ%2FScreenshot%202025-11-14%20at%2011.37.35%E2%80%AFAM.png?alt=media&#x26;token=6a99aa5c-ced3-45dc-98a0-4a973309dee6" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Confirm Cancellation

Confirm your cancellation by selecting "Cancel Subscription".&#x20;

<figure><img src="https://535154237-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fafgm1G3eXMPwhCOFkGpZ%2Fuploads%2FdbZWXvHl0kwzJes99lfv%2FScreenshot%202025-11-14%20at%2011.38.17%E2%80%AFAM.png?alt=media&#x26;token=cf618d57-1766-414d-bdd6-93608083fbe6" alt=""><figcaption></figcaption></figure>

After confirming, you will see the confirmation screen and receive a confirmation email. You will continue to access any subscribed content until the end of the billing period.

<figure><img src="https://535154237-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fafgm1G3eXMPwhCOFkGpZ%2Fuploads%2FOm4LlgcIiY3bMVpv9w3w%2FScreenshot%202025-11-14%20at%2011.38.34%E2%80%AFAM.png?alt=media&#x26;token=1b7c21c9-82eb-4de1-be2a-60a01e4bcc50" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### (Optional) Resubscribe

After cancelling, you will see an option to resume a subscription at any time on <https://market.viverse.com/subscriptions>. Simply select "Resume" and confirm!

<figure><img src="https://535154237-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fafgm1G3eXMPwhCOFkGpZ%2Fuploads%2FmL2aFe7YnatfXW1T4a2Q%2FScreenshot%202025-11-14%20at%2011.42.11%E2%80%AFAM.png?alt=media&#x26;token=cc4caf3a-2f71-4c14-b47e-5d105789c528" alt=""><figcaption></figcaption></figure>

<figure><img src="https://535154237-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fafgm1G3eXMPwhCOFkGpZ%2Fuploads%2Fd5qoCnOvyyT3YhoN9MQA%2FScreenshot%202025-11-14%20at%2011.44.01%E2%80%AFAM.png?alt=media&#x26;token=44afb0ea-b08d-460a-aafa-4e35356b03bc" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}