Purchasing Content

This page details how VIVERSE players can purchase content from creators...


Premium Content on VIVERSE

VIVERSE is powered by the artistry and entrepreneurship of our diverse Creator Community. We are proud to have creators of all backgrounds and talents on VIVERSE: from every corner of the globe, from indie devs to large studios, from educators to game developers. Players on VIVERSE can support these amazing creators by purchasing the following types of content...

Content Type
Description
Status

Channel Subscriptions

Pay monthly to access content listed by creators under their channel subscription. This may be one or multiple experiences listed by the creaton under one subscription.

Live ✅

One-Time Purchases

Pay once to access an individual VIVERSE experiences.

Live ✅

Donations

Contribute to your favorite Creator as they develop more amazing content on VIVERSE.

Coming Soon...

In-App Purchases

Purchase unlockable content from with a Creator's VIVERSE World.

Coming Soon...

How to Purchase

Follow these steps to discover and purchase content from your favorite creator...

1

Go to Creator Profile

Navigate to the profile of the Creator whose content you would like to purchase

2

Browse Premium Content

Scroll down to the "Premium Worlds" section of the creator's profile and select the content you would like to purchase

3

Select "Unlock"

When attempting to access premium content that you have not purchased yet, select "Unlock" to initiate a purchase.

4

Confirm Selection

You will automatically be redirected to the Creator's content options. Confirm that you are selecting the correct world or subscription, and select "Subscribe"/"Purchase" to continue.

5

Checkout

You will automatically be redirected to the Creator's listing on marketplace.viverse.com. Select an existing card or add a new one, agree to the VIVERSE terms and conditions, and press "Place Order".

6

Purchase Confirmation

Depending on your payment method, you may need to verify your card's security code. Once successful, you will see the confirmation page and receive an email.

7

Access Content

You can review and access the content your have purchased/subscribed-to on your VIVERSE profile: https://worlds.viverse.com/profile

Subscription Cancellation

To cancel a channel subscription, follow these steps...

1

Go to Creator Profile

Go to the profile of the creator whose subscription you would like to cancel. Select the "Unlock" button and select "Manage Subscription".

2

Manage Subscriptions

You will automatically be redirected to https://market.viverse.com/subscriptions where you can manage any subscriptions associated with your account, update payment methods, or cancel your subscriptions.

3

Confirm Cancellation

Confirm your cancellation by selecting "Cancel Subscription".

After confirming, you will see the confirmation screen and receive a confirmation email. You will continue to access any subscribed content until the end of the billing period.

4

(Optional) Resubscribe

After cancelling, you will see an option to resume a subscription at any time on https://market.viverse.com/subscriptions. Simply select "Resume" and confirm!

Support and Refunds

For assistance with purchasing content, including refund inquiries, please submit a support ticket here: https://support.viverse.com/hc/en-us/requests/new

Last updated

Was this helpful?